The impact of PearsonLloyd's design solutions have been evaluated at two pilot Trusts, following their implementation over a year ago. Frontier Economics and ESRO developed a methodology that involved collection of primary patient and staff data through immersive methods, secondary A&E data collection, and cost-benefit analysis to reveal the impact of the design solutions. Improved levels of patient experience, reduced hostility and non-violent aggression and a good value for money were all noted in the evaluation. More information on the results can be found in the publication or here.